For physios
Found on Google. More bookings. Paperwork done.
AI changed how people find a physio. We come to the clinic, pick the few fixes that make the biggest difference, and set them up in your own accounts.
- Found on the mapPhysio, Springwood New
- Enquiry answeredKept in one list Replied
- Past patientNote ready to send Ready
- Home programDrafted from notes Check
For physios
The things keeping you up at night.
New patients go elsewhere, cancelled hours sit empty, and the paperwork waits for the evening.
- Nobody finds us when they search.
- Another clinic gets named first.
- A cancelled hour just sits empty.
- Patients stop coming once it feels better.
- The home program waits for the evening.
- Four payers, four sets of paperwork.
The home program, spoken in the room What changed
People stopped searching. They ask an AI.
That machine now drafts and answers for a practice too. Get AI Working exists to get that machine working for practices like yours.
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Then: you had to be in the list
Somebody searched, scrolled a page of links, and rang whoever looked closest. Everybody listed was in the running.
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Now: one practice gets named
Google writes the answer itself and the AI assistants name a practice or two. Most people never scroll.
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What to do: be the name in the answer
Build the listing, the pages and the reviews a machine can check, inside the rule barring a testimonial.
Sources + notes
Asked to recommend a local business in two Blue Mountains towns, an AI assistant named none at all.1 Google’s own first suggestion for the bare word physio is a suburb in this catchment, and “physio near me” is only third.5
A patient’s words about a treatment or a result cannot go in an advert, at up to AU$60,000 an offence, and physiotherapy has no recognised specialty to claim.2 Asking for a review is allowed: the prohibition was in the draft guidelines and is absent from the final ones.3
No special files or markup are needed to appear in Google’s AI answers.4 Outreach goes only to the list you hold consent for, and nothing clinical goes in a message.10
Medicare, veterans’ cover, workers compensation and the NDIS each price the same hour differently, and we draft to whichever one applies.9 Cliniko and Nookal already automate appointment reminders, so whatever yours does comes off the scope.8
The thirteen councils of this catchment hold 77,258 NDIS participants, one in three of the state total.6 We are based in Blaxland and work up to Katoomba, 38.6km by road.7
- Measured by us. Two questions put to an AI assistant on 25 August 2026 for a Blue Mountains business: asked for the best agents in the Lower Blue Mountains it named two franchise brands and no local firm; asked who to use to sell a house in Glenbrook or Blaxland it named no local business at all. One catchment, one day, two questions: a shape, not a benchmark.
- Verified. Health Practitioner Regulation National Law (NSW), consolidation version 10 April 2026, legislation.nsw.gov.au, read 7 September 2026. s 133(1)(c) prohibits advertising that “uses testimonials or purported testimonials about the service or business”, at up to AU$60,000 an offence for an individual and up to AU$120,000 for a body corporate. Physiotherapy Board of Australia, Statement on the use of titles, page reviewed 6 May 2026: advertising using words related to specialty is likely to mislead a consumer, and the Board’s own rewrite is “substantial experience in”.
- Verified. AHPRA, Guidelines for advertising a regulated health service, issued 14 December 2020, read 4 September 2026 for our health practices page and not re-derived here. The prohibition on encouraging reviews was in the draft and is absent from the final document.
- Verified. Google’s AI features documentation, 10 December 2025: “There are no additional requirements to appear in AI Overviews or AI Mode, nor other special optimizations necessary.” Our Get Found page carries the study behind what gets a page quoted in full.
- Measured. Google autocomplete for Australia, ten prefixes run 7 September 2026, all HTTP 200. On the bare prefix “physio” the first suggestion is a suburb in this catchment, the second another, and “physio near me” only third.
- Measured. National Disability Insurance Agency, Participants by Local Government Areas, data current at 30 June 2026, downloaded 7 September 2026. The thirteen councils of this catchment total 77,258 participants, one in three of the New South Wales total. That counts participants rather than participants who use physiotherapy.
- Reported, not verified. The Blaxland to Katoomba road distance of 38.62km is published by distance-cities.com, accessed 20 August 2026.
- Verified. Cliniko (cliniko.com/features/ and help.cliniko.com/en/articles/2890282-a-quick-overview-of-appointment-reminders-confirmations), read 22 September 2026: automated SMS or email appointment reminders and confirmations. Nookal (nookal.com/features/), read the same day: “automatically sends tailor-made SMS and email reminders, minimising no-shows”.
- Verified. Medicare MBS item 10960, read from www9.health.gov.au 7 September 2026: schedule fee AU$74.55, benefit AU$63.40. Department of Veterans’ Affairs, Physiotherapists Schedule of Fees, effective 1 July 2026: PH20 standard consultation AU$77.10, full payment with no gap. SIRA, effective 1 February 2026: PTA001 initial consultation up to AU$148.90. NDIS Pricing Schedule 2026-27: physiotherapist up to AU$183.99 an hour, National column.
- Verified. ACMA media releases and enforcement register, read 29 August 2026. Latitude Finance, 15 April 2026, AU$3,960,000. TAB, 22 July 2026, AU$2,758,800 across a telemarketing notice and a spam notice. The consent-first rule is the Spam Act 2003 (Cth); our Sell More page sets out the rules and the caps.
What we set up
What it looks like on a real day.
Drawn examples of what we set up, not client results.
Who’s a good physio in Springwood for a shoulder I can’t lift?
From listings and recent reviews nearby, the closest match is:
- Covers Springwood, taking new patients
- Services and fees listed
- Recent reviews, every one answered
Two others also match. Want their details?
- Past patientStopped before the end Note
- This month’s emailTo patients who said yes Approve
- A month of postsApproved in one sitting Ready
- Adverts in their feedAcross your suburbs, capped Live
- Home programDrafted from your notes Check
- Letter to the GPDrafted, ready to sign Check
- Workers compensation claimDrafted for the right payer Sent
- The week on one pageBookings, claims and takings Ready
What it costs
What it costs, and how you pay.
Three bundles, each priced from a figure that moves with your practice, or any service on its own.
- Get Found
Easy to find, check and contact, wherever customers look.
Seven services, measured at 90 days on where you show and what the AI assistants say about you.
- Show up on the map
- A page for every suburb
- More reviews
from AU$1,790
What is in it - Sell More
More enquiries turn into paying customers.
Eight services: a website that sells, every enquiry answered and in one place, the social posts, and the adverts.
- A website that sells
- Every enquiry in one place
- Social posts done for you
from AU$2,490
What is in it - Get Time Back
Four payers off your evening.
Eight services, measured on the hours a week you get back.
- Invoices sent and chased
- Stop typing it twice
- One screen that shows how the business is going
from AU$2,490
What is in it
The AU$499 starter does the two things every practice needs first: your Google profile done properly, and every patient asked for a review inside the rules. Spread the payments over 3, 6 or 12 months, interest-free, depending on the size of the work.
A bundle is scoped before it is priced. If Cliniko or Nookal already sends your reminders, we are not paid to do it again.
On a quiet website the Sell More bundle carries adverts in their feed instead of adverts to past visitors, because Google needs enough visitors before it will show those. Why
How it works
The Switch‑On Method.
Five steps, the same every time. Switched on inside 30 days.
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Listen
A free first hour about your business, not about AI. You leave with your insight portal: a private page about your business, your trade and your area.
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Scope
One page in plain English: what we do, what it costs, what we measure.
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Build
Set up inside the accounts you already own. Nothing to migrate into.
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Train
Your people shown how to drive it, on your real work, until it sticks.
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Measure
At 90 days we measure against day one and show you the before and after.
Why us
Six reasons owners pick us.
A local practice that builds in your accounts, hands everything over, and tells you straight.
We set you up, and it’s yours
We set it up in your accounts, hand over every login, and teach you to change it. You don’t pay us forever.
We pick what fits
No packages. We pick the few things that will make the biggest difference, tell you what’s not worth it, and what you can stop paying for.
It costs less to start
Start from AU$499, with the price in writing before we start. Three months’ support included, then optional at AU$99 a month.
We’re where you are
We’re local. We sit down with you in your business, and you can always reach a real person.
It moves fast
Most things are set up in days or a few weeks.
Someone to ask about AI
Not sure who to ask about AI? Ask us: we’ll tell you straight, and we can set it up.
Included with every paid engagement
One hour with us, in person, on the AI you actually want to ask about.
A free workshop on Claude Code or Codex, for you and whoever you bring. Everything we build afterwards sits on it.
Ask what you actually want to ask
Whether it will replace you, what it gets wrong, what it costs to run. No question is too basic.
Say what worries you
Customer data, staff, the law, sounding like a robot. We go through each one with your business in front of us.
Set the goals for the engagement
The hour a week you want back, the enquiry you keep missing. Written down, then measured.
Learn to drive it yourself
By the end you can ask the machine to change your website, redraft an email or rerun a report.
Questions
What physios ask before they book.
If yours is not here, ask it in your free hour.
Whether a physiotherapy practice may ask a patient for a review
Yes: the prohibition on encouraging reviews was in the draft and is absent from the final guidelines of 14 December 2020.3 What you may not do is publish a patient’s words about a treatment or a result, at up to AU$60,000 an offence.2
Whether you may say the practice specialises in something
Physiotherapy has no recognised specialty under the National Law, and the Board’s own position is that using a specialty word is likely to mislead.2 The Board’s own rewrite is “substantial experience in”.
Whether you can get a physiotherapy practice recommended by ChatGPT
Partly, and honestly. Google says in its own documentation that no special files or markup are needed to appear in its AI answers, and the one controlled study of what gets a page quoted found four things: that the page answers the question, states prices, carries recent dates, and can be verified from several directions.4
Whether your practice software already sends the reminders
For most practices, yes: Cliniko and Nookal both automate appointment reminders and confirmations on their own pages.8 We build around what your software already does, not on top of it twice.
What it costs, and what you get for it
Any service on the menu is bought on its own, or together as a bundle from AU$1,790 or AU$2,490. The figure is in writing before you commit a dollar, and it is built in accounts you own.
Who owns the accounts, and what happens after
You do: everything is built in accounts under your own passwords, and whatever we build is yours. Three months’ support is included, then it’s optional at AU$99 a month.
Start here, free
Find out who Google names for physios near you.
An hour, at the clinic or on the phone, and free: we show you what Google and the AI assistants say about your practice and who they name instead. This page and that conversation are general information, not legal advice.
Or write to hello@getaiworking.com.au, answered by the person who would do the work. What happens after
- Fix the Google profile first
- Check what the AI assistants say
- Pick the one job to hand over
- Your business, checked
- Your trade, compared
- Your area, mapped