Western Sydney & the Blue Mountains hello@getaiworking.com.au
Get AI
Working

For plumbers

Found at midnight. More jobs booked. Quotes out tonight.

AI changed how people find a plumber. We come to you, pick the few fixes that make the biggest difference, and set them up in your own accounts.

A booked call-outfrom a suburb search

For plumbers

The things keeping you up at night.

The lead sites get the call-outs, enquiries go nowhere, and certificates wait for Sunday.

  • Nobody finds us when they search.
  • The lead sites get our jobs.
  • Enquiries sit in an inbox nobody opens.
  • Last year’s customers never ring again.
  • The certificate waits for Sunday.
  • We pay for apps nobody opens.
A plumber kneeling on a concrete side path with a shifter on the pipe fittings of a gas hot water system, beside the gas meter on a brick veneer wall The certificate, still to write

What changed

People stopped searching. They ask an AI.

The same machine now drafts, answers and chases for a business that used to need a team. Get AI Working exists to get that machine working for small businesses like yours.

  • Then: you had to be in the list

    Somebody searched, scrolled a page of links, and rang whoever looked closest.

  • Now: one business gets named

    Google writes the answer itself and names a business or two.1 Most people never scroll.

  • What to do: be the name in the answer

    Build the listing, the pages and the answered reviews a machine can check, then add the rest one at a time.

Sources + notes

Asked to recommend a local business in two Blue Mountains towns, an AI assistant named none at all.2 Google’s first two suggestions after “plumber near” here are suburbs.5

Your licence number belongs in every advertisement on our reading of a clause that names no medium, and your licence is a public register too.3,4 An emergency job starts before the written contract; nothing else does.7

The plumbing Act runs its own clocks around every job, and a gas job owes its certificate inside five business days.8,9 We draft and we time; we do not certify, because the certificate is the responsible person’s to sign.

Septic is a council matter everywhere in this catchment; sewerage inside Sydney Water’s area is not.10,11 Your job software may already chase invoices and follow up a quiet quote: ServiceM8 and Tradify say so on their own pages, read 22 September 2026.

  1. Verified. Google’s AI features documentation, 10 December 2025: “There are no additional requirements to appear in AI Overviews or AI Mode, nor other special optimizations necessary.” Google, Tips to improve your local ranking on Google, support.google.com, read 29 August 2026, for “There’s no way to request or pay for a better local ranking on Google.” The four things that get a page quoted are a controlled study of 252,000 trials, arXiv:2605.25517; our Get Found page carries it in full.
  2. Measured by us. Two questions put to an AI assistant on 25 August 2026 for a Blue Mountains business: asked for the best agents in the Lower Blue Mountains it named two franchise brands and no local firm; asked who to use to sell a house in Glenbrook or Blaxland it named no local business at all. One trade, one day, two questions: a shape, not a benchmark, and the reason we re-run the questions monthly for every client.
  3. Verified. Home Building Act 1989 No 147 (NSW) and Home Building Regulation 2014 (NSW), read in full from the in-force consolidation on legislation.nsw.gov.au on 5 September 2026, identifiers act-1989-147 and sl-2014-0811. The New South Wales penalty unit is AU$110, from s 17 of the Crimes (Sentencing Procedure) Act 1999 (NSW), and every dollar figure here is measured from that multiplication. The licensing floor: Schedule 1 cl 2(2)(b) puts “specialist work done in connection with a dwelling” inside residential building work and cl 2(3)(a) denies it the low-value exclusion, so the AU$5,000 Regulation cl 12 prescribes never reaches plumbing. The advertising clause, cl 33(1), verbatim: a licence holder “who publishes, distributes, displays or exhibits any advertisement of any kind relating to doing or contracting to do residential building work or specialist work by the person must ensure that the details required by this clause are included”, at “20 penalty units in the case of a corporation and 10 penalty units in any other case”. cll 33(2) to (4) make the details the name or registered business name plus the licence number, and the duty sits on the holder. That a profile, a search ad or a magnet on the ute door is each one is our reading of a clause that names no medium; neither instrument defines the word advertisement.
  4. Verified. NSW Government Public Register, “Facts about the register”, at onegov.nsw.gov.au, read 5 September 2026; the page publishes no last-updated date, so that is an accessed date. A search shows the category of work the licensee is licensed for, whether Fair Trading has issued public warnings, finalised disciplinary action or paid a Home Building Compensation Fund claim, and whether the licence is suspended or cancelled. And verbatim, including its own typographical error: “This Register does not provide details as to whether there have been any consumer complaints or if a licensee if currently under investigation.” Home Building Act s 120(2) requires it to be “available for inspection by the public”.
  5. Measured, and localised to one machine. Google’s public autocomplete endpoint, queried with the Australian country and English language parameters on 5 September 2026, nine prefixes, all HTTP 200, recorded verbatim in the order returned. These results are localised to this machine and this session and are not national demand. “plumber near” returned, in order: plumber penrith; plumber blaxland; plumber near me; plumber near me now; plumber nearby; plumber near me open now; plumber near me free quote; plumber near me prices; plumber near; plumber near me within 8.1 km. “emergency plumber” returned nine places and the bare phrase. Deliberately not published: any volume for those terms.
  6. Verified. Australian Consumer Law, Schedule 2 to the Competition and Consumer Act 2010 (Cth), Compilation No. 165, compilation date 1 July 2026, authorised version C2026C00323; s 48 read out of the downloaded compilation on 5 September 2026. s 48(1) covers a supply “of a kind ordinarily acquired for personal, domestic or household use” and requires the single price “in a prominent way and as a single figure”. s 48(7)(a) keeps out a charge payable at the customer’s option which they have not expressly requested, which is what makes an optional after-hours surcharge lawful to exclude and a compulsory one not.
  7. Verified. Home Building Act 1989 No 147 (NSW), the same instrument and the same reading as note 3, different Parts, read 5 September 2026. s 6(2) switches the written-contract sections off for work where “(a) if the work were not to be done promptly, there is likely to be a hazard to the health or safety of any person or to the public or to be damage to property, and (b) the work could not be done promptly if the requirements of sections 7, 7AAA, 7AA, 7B and 7BA were to be complied with”, and both limbs have to be met. For anything that is not an emergency, Regulation cl 5 prescribes AU$5,000 for the written small jobs contract and AU$20,000 for the full written contract, and s 8(1) caps a deposit at 10% of the contract price.
  8. Verified. Plumbing and Drainage Act 2011 No 59 (NSW) and Plumbing and Drainage Regulation 2017 (NSW), read in full from the in-force consolidation on legislation.nsw.gov.au on 5 September 2026, identifiers act-2011-059 and sl-2017-0482. Every maximum used here is 100 penalty units, measured at up to AU$11,000 on the AU$110 unit in note 3. The clocks, from the sections themselves: s 9(1), notice of work before the work; s 10 with cl 5, emergency work notified within 5 business days after; s 11 with cl 6, a written defect notice within 2 business days of becoming aware; s 13(1) with cl 7, notification that work is ready for inspection within 2 business days after completion; and s 15(1) with cl 8(1), the certificate of compliance to the regulator on completion where the work was physically inspected and otherwise within 7 business days.
  9. Verified. Gas and Electricity (Consumer Safety) Regulation 2018 (NSW), read in full from the in-force consolidation on legislation.nsw.gov.au on 5 September 2026, identifier sl-2018-0501. cl 42: immediately after completing gasfitting work the responsible contractor must test and inspect (cl 42(1)); within 5 business days must issue a certificate of compliance to the owner and to the Secretary (cl 42(2) and (3)); must copy the network operator within 5 business days (cl 42(4)); and must keep a copy for 5 years (cl 42(5)). Each subclause carries 100 penalty units for a corporation and 25 in any other case, measured at up to AU$11,000 and up to AU$2,750.
  10. Verified. Local Government Act 1993 No 30 (NSW), read from the in-force consolidation on legislation.nsw.gov.au on 5 September 2026, identifier act-1993-030. s 68(2) is that s 68 does not apply to water supply, sewerage and stormwater drainage work (Part B of the table) on land within Sydney Water’s area of operations. Part C, which covers a waste treatment device or a system of sewage management, is not carved out, which is why a septic system needs council approval inside the utility’s area and outside it. The offence for unapproved work is s 626(3), measured at up to AU$2,200.
  11. Verified. Blue Mountains City Council, “Protecting groundwater and public health” and “Installing an onsite sewage system or fuel heater”, both read 5 September 2026, no last-updated date published. The council’s own sentence, verbatim: “There are close to 1,400 properties with on site sewage systems in the Blue Mountains.” Against the 35,080 existing homes the NSW planning department’s council snapshot gives for the same area, that is about one home in 25. Sydney Water’s own connections and backflow prevention pages, read 5 September 2026: four cases are reserved to Sydney Water itself, and it keeps a published list of accredited backflow plumbers.

What we set up

What it looks like on a real job.

Drawn examples of what we set up, not client results.

The services behind it

What it costs

What it costs, and how you pay.

Three bundles, each from a figure that moves with your business.

The AU$499 starter does the two things every plumber needs first: your Google profile done properly, and every customer asked for a review the lawful way. Spread the payments over 3, 6 or 12 months, interest-free, depending on the size of the work.

A bundle is scoped before it is priced, and whatever your job software already does comes out of it. If ServiceM8 or Tradify is already chasing your invoices, you are not paying us to do it again.

On a quiet website the Sell More bundle carries adverts in their feed instead of adverts to past visitors, because Google needs enough visitors before it will show those. Why

How it works

The Switch‑On Method.

Five steps, the same every time. Switched on inside 30 days.

  1. Listen

    A free first hour about your business, not about AI. You leave with your insight portal: a private page about your business, your trade and your area.

  2. Scope

    One page in plain English: what we do, what it costs, what we measure.

  3. Build

    Set up inside the accounts you already own. Nothing to migrate into.

  4. Train

    Your people shown how to drive it, on your real work, until it sticks.

  5. Measure

    At 90 days we measure against day one and show you the before and after.

The method in full

Why us

Six reasons owners pick us.

A local practice that builds in your accounts, hands everything over, and tells you straight.

Rory McNeil
Rory McNeilFounder, in BlaxlandThe person on the call, the person who builds it, and the person who shows your people how to drive it.
  1. We set you up, and it’s yours

    We set it up in your accounts, hand over every login, and teach you to change it. You don’t pay us forever.

  2. We pick what fits

    No packages. We pick the few things that will make the biggest difference, tell you what’s not worth it, and what you can stop paying for.

  3. It costs less to start

    Start from AU$499, with the price in writing before we start. Three months’ support included, then optional at AU$99 a month.

  4. We’re where you are

    We’re local. We sit down with you in your business, and you can always reach a real person.

  5. It moves fast

    Most things are set up in days or a few weeks.

  6. Someone to ask about AI

    Not sure who to ask about AI? Ask us: we’ll tell you straight, and we can set it up.

Included with every paid engagement

One hour with us, in person, on the AI you actually want to ask about.

A free workshop on Claude Code or Codex, for you and whoever you bring. Everything we build afterwards sits on it.

  • Ask what you actually want to ask

    Whether it will replace you, what it gets wrong, what it costs to run. No question is too basic.

  • Say what worries you

    Customer data, staff, the law, sounding like a robot. We go through each one with your business in front of us.

  • Set the goals for the engagement

    The hour a week you want back, the enquiry you keep missing. Written down, then measured.

  • Learn to drive it yourself

    By the end you can ask the machine to change your website, redraft an email or rerun a report.

Two women at a laptop on a timber counter in a small-business back office

Questions

What plumbers ask before they book.

If yours is not here, ask it in your free hour.

Whether you can get a plumber recommended by ChatGPT

Partly, and honestly. Google says in its own documentation that no special files or markup are needed to appear in its AI answers, and the one controlled study of what gets a page quoted found four things: that the page answers the question, states prices, carries recent dates, and can be verified from several directions.1

Whether a AU$300 tap replacement really needs a licence

Yes, and it is in the instruments rather than in anybody’s opinion. Home Building Act Schedule 1 cl 2(2)(b) puts specialist work done on a dwelling inside residential building work and cl 2(3)(a) denies it the low-value exclusion, so there is no dollar floor under a plumbing licence.3

Whether your licence number has to be on your profile and your adverts

On our reading of the clause, yes. Home Building Regulation cl 33 requires your name and your licence number in “any advertisement of any kind” relating to that work, at up to AU$2,200 for a company and up to AU$1,100 otherwise, and it names no medium and grants no digital exemption.3

What a no call-out fee headline has to carry beside it

The total, at least as prominently. Australian Consumer Law s 48(5) is the test and s 48(7)(b) pulls GST into the single price for a household customer, so an hourly rate advertised to homeowners plus GST is a part without the single figure.6

What it costs, and what you get for it

Any service on the menu is bought on its own, or together as a bundle from AU$1,790 or AU$2,490. The figure is in writing before you commit a dollar, and it is built in accounts you own.

Who owns the accounts, and what happens after

You do: everything is built in accounts under your own passwords, and whatever we build is yours. Three months’ support is included, then it’s optional at AU$99 a month.

Start here, free

Find out who gets the call-out in your suburbs.

An hour, in the ute or on the phone, and free. We show you who Google and the AI assistants name instead of you, and tell you plainly if you do not need us.

Rory McNeil, who answers the booking
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Or write to hello@getaiworking.com.au, answered by the person who would do the work. What happens after

  • Your business, checked
  • Your trade, compared
  • Your area, mapped